How can I get HDI certificate?
All HDI certification exams are available in the HDI Learning Center. These exams are delivered online, providing flexibility in scheduling, and they are accessible through any internet connection. Once registered for an online exam, a student will have up to twelve weeks to take the exam.
Do HDI certifications expire?
HDI certifications do not expire. However, due the changing nature of the industry and the evolution of best practices and standards, we highly recommend becoming re-certified once every two years.
What is an HDI certification?
An HDI certification is a type of certification used by those in technical support roles, which might include technical customer service or desktop support, sometimes referred to as the help desk. HDI is the name of the organization that offers these certifications, and at one point HDI stood for help desk institute.
What is HDI help desk Institute?
HDI is the leading events and services organization empowering the technical support and service management industry and its people. We started the IT service and support industry over 30 years ago, and are the standard for performance improvement at both the organizational and professional levels.
How much is the ITIL exam?
For the ITIL Foundation certification exam only (V3 or V4), you’ll pay US$363, and for the v3 Practitioner or v4 Managing Professional, the ITIL exam fee is US$477.
What is ITSM certification?
The ITSM certification is a credential recognized by all business organizations that deal with day to day IT organization, delivery, and control for better customer service.
Is the A+ certification worth it?
The Dice report lists CompTIA A+ as one of the highest-paying IT certifications in the United States – with A+ holders earning $78,629. Keep in mind that this salary represents IT pros at all levels – both those who are just starting out and those who earned CompTIA A+ years ago and have advanced their careers.
What certifications do I need for help desk?
Marketable certifications for help desk technicians and computer support professionals may include the following:
- CompTIA A+ Certification.
- CompTIA Network+ Certification.
- CompTIA Security+ Certification.
- MCSA: Windows 10.
- MCSE: Desktop Infrastructure.
Why is HDI important?
The Human Development Index (HDI) provides a single index measure to capture three key dimensions of human development: a long and healthy life, access to knowledge and a decent standard of living. The HDI utilizes four key metrics: life expectancy at birth – to assess a long and healthy life.
Which is better ITIL or PMP?
If your profession calls for IT Service management to gain business value through customer services, ITIL is the best option. And if you want to grow in technical leadership or management, then obviously PMP stands as the right option.
How do I purchase HDI course certification bundles?
For more information about purchasing HDI Course Certification Bundles, contact the HDI Customer Care Center at 800-248-5667. Purchase an extension for a fee of $50 which will provide you with a 28-day extension for an HDI course, exam, or practice test.
What is HDI Support Center certification?
HDI Support Center Certification is an award that recognizes a support center’s commitment to excellence, efficiency, and service quality based on the HDI Support Center Standard. The Standard was developed by the HDI International Certification Standards Committee which consists of more than 25 practitioners and experts from around the world.
How much does it cost to become an HDI Certified Technician?
HDI Support Center Analyst (HDI-SCA): $495.00 HDI Desktop Advanced Support Technician (HDI-DAST): $495.00 Knowledge Centered Support Foundation (KCSF): $295.00 SCA, DAST, and KCSF certification exams consist of sixty-five (65) multiple choice questions and must be completed in seventy-five (75) minutes.
How many courses does the HDI Learning Center offer?
We have over 100 courses available and many are free. The HDI Learning Center knows your time is valuable, and we are here to help you have a good online learning experience. If you have been purchasing course vouchers please watch this brief video on Group Management.