Does Yodel web chat work?
We have multiple channels for you to use to get in touch with our Customer Service team, including Webchat or you can Call Us.
How do I email Yodel Customer Service?
In the unlikely scenario where you feel our Customer Service team have been unable to resolve your concerns or issue, you can email our dedicated Executive Complaints Team at [email protected]. Our team may need to get in touch with you to fully understand your issue and look at how we can further support you.
How do I raise a complaint with Yodel?
Yodel (UK) complaints contacts
- Call Customer Services on 0844 755 0117.
- Email Customer Services on [email protected].
- Email Andrew Peeler (Managing Director) on [email protected].
- Call Complaints Department on 01707 287609.
- Tweet Yodel (UK) Customer Services.
- Tweet Yodel News.
- Watch Yodel (UK)
Can you contact your Yodel driver?
If your parcel is being delivered by one of our neighbourhood couriers, you will be able to call or text your courier prior to your delivery. Enter your parcel number on our tracking page to see if this option is available to you.
Is Yodel the worst delivery service?
MoneySavingExpert.com users have once again voted for the UK’s best and worst parcel delivery companies – and the results of our latest poll of over 11,000 consumers show that Yodel and City Sprint aren’t delivering the goods.
Where is Yodel national hub?
The National Hub is not one location, it is a term used to indicate that the parcel is being sorted at a central location after being collected from the nearest local depot and is moving towards the next stage in the journey.
Why has Yodel not delivered my parcel?
Your driver might have left your parcel with a neighbour or in a safe place, such as a shed or garage. Check to see if your driver has posted a calling card through your front door telling you if they have left your parcel in one of these locations.
Do Yodel drivers have mobile phones?
Yodel developed its app for Android and iOS devices so that delivery drivers can use their own smartphones or any future company-provided devices. Colleagues can process deliveries while out on the road and confirm proof of delivery in real-time with a quick barcode scan.
Is Yodel owned by Hermes?
It was originally known as the Home Delivery Network, until it acquired the B2B and B2C operations of DHL Express UK and thereafter, rebranded itself as Yodel in May 2010. It is privately owned by the billionaire Barclay Brothers.
Who is worse Yodel or Hermes?
As for resolving issues, almost half (48%) said they weren’t able to get the help they wanted. This rose to 56% for Yodel and dropped to 43% for Amazon, but even that is simply not good enough….Even the best are mediocre.
| Delivery firm | Hermes |
|---|---|
| Accessibility | 2 |
| Customer service | 2.25 |
| Trust | 2 |
| Score | 1.5 |
Are Yodel and DHL the same company?
Yodel is a delivery service company in the United Kingdom, and is one of the largest couriers along with Royal Mail. It was originally known as the Home Delivery Network, until it acquired the B2B and B2C operations of DHL Express UK and thereafter, rebranded itself as Yodel in May 2010.
How do I contact Yodel about a missing parcel?
Yodel’s Customer Service number is 0344 755 0117 This applies to calls from any phone line, including mobile, landline and payphone. Please have your parcel tracking ID ready.
What is the phone number for Yodel customer service?
Yodel’s Customer Service number is 0344 755 0117 Calls to this number cost the same as national rate and will be included within national rate inclusive packages. This applies to calls from any phone line, including mobile, landline and payphone.
Why work with Yodlee?
Our platform, with Yodlee offices in the UK, Bangalore and Redwood City, also enables operational efficiencies, attracts a strong developer ecosystem, and permits powerful social benchmarking through a large and diverse user population that is unmatched in the industry.
Where can I find Yodel in Liverpool?
05200072Atlantic Pavilion, Albert Dock, Liverpool, Merseyside, L3 4AE163769628 © 2022 Yodel Delivery Network Limited Cookie Control Your choice regarding cookies on this site
Why can’t I get an immediate answer to my yodel query?
As part of our investigation we may need to speak with our colleagues at your local Yodel depot, which may mean we are unable to provide you with an immediate answer to your query. We will always get back to you as quickly as possible but during busy periods this can take up to a few days.