What are the different types of business phone systems?
There are three basic types of business telephone systems: KSU, PBX and VoIP. Each of these systems has a hosted (cloud) and a non-hosted (on-premises) version.
What is a KSU phone system?
A key services unit (KSU) enables ordinary phones to handle multiple lines and make calls to other in-office extensions. KSU-less systems are a cheaper option for companies with fewer than 10 people: The phones contain the technology, and the system is not permanently wired into the office space.
How do business phone systems work?
In a basic system, each line in the system has a separate phone number. You publish each phone number and treat each as a separate line. The line receiving the call will ring and a light will blink, but if the line is in use, the caller will get a busy signal or go straight to voicemail.
Which are the two types of telephone services?
There are three main types of telephone service provider and some companies fall into one, two, or all three of the categories. These are: Landline telephone providers. Mobile network operators.
What phone system solutions are available for small businesses?
The 10 best small business phone systems on the market
- Dialpad. Dialpad is an AI-powered cloud-based business communications platform that has a built-in phone system.
How do I setup my office phone system?
10 Steps for Setting Up Your Business Phone System
- Log into your admin dashboard.
- Set business hours.
- Configure team extensions and voicemail.
- Design call flows.
- Enable advanced call routing and auto attendants.
- Forward calls to toll-free and local numbers.
- Turn on custom greetings and call recording.
- Get team presence.